National Day Holiday Arrangement & Business Continuity Notice

Dear Valued Clients and Partners,

As the National Day holiday approaches in 2025, we would like to inform you of our company's holiday schedule and business continuity plan.

‌Holiday Schedule:‌
In accordance with the official notice issued by the State Council, our company will observe the following holiday period:

‌October 1st (Wednesday) to October 8th (Tuesday), 2025‌ - National Day Break

‌September 28th (Sunday) & October 11th (Saturday)‌ - Working Days (Weekend Adjustments)

‌Business Continuity:‌
To ensure uninterrupted service, our company has implemented the following measures:

‌24/7 Emergency Support‌: A dedicated team will be available for urgent technical issues (contact: info@hao-hardware.com).

‌Online Service Portal‌: Your account dashboard remains accessible for self-service queries.

‌Delayed Response Policy‌: Non-urgent emails will receive replies within 24 hours after October 8th.

We appreciate your trust and apologize for any inconvenience during this period. Should you have immediate needs, please don't hesitate to reach out to your designated account manager.

Wishing you a joyful holiday season!

Best regards,

HAO HARWARE
Customer Service Team